Shipping & Delivery

We fulfil orders through third-party dropshipping partners, including CJdropshipping where applicable. Products may ship from different warehouses depending on stock and destination. Dispatch location, carrier, cost and delivery estimate can vary by item and destination.

Processing and delivery estimates

Processing and transit times are estimates, not guarantees. CJdropshipping currently describes a general processing timeframe of 3–5 days, while transit depends on product, warehouse, shipping line, destination and season. Use the estimate shown for the specific product or at checkout as the best available estimate. Peak-season congestion, customs checks, weather and carrier delays may extend delivery.

Tracking information will be shared when provided by our fulfilment partner. Tracking events can take time to appear after dispatch. If your parcel appears delayed, email arshmalkh@outlook.com with your order number.

Shipping charges and destinations

Available destinations, shipping methods and charges are shown at checkout where supported. We do not promise delivery to every country or postcode. Some products or shipping lines may be unavailable for certain destinations. Please enter a complete and accurate address and contact details.

Customs, duties and taxes

International orders may be subject to import VAT, customs duties, tariffs, brokerage or handling charges. Whether these are collected at checkout or by the carrier/customs authority depends on destination, product, order value and shipping arrangement. Unless checkout expressly says applicable import charges are prepaid, customers should be prepared to pay charges lawfully assessed by their authorities. We will not undervalue shipments or misdeclare goods.

For EU and UK orders, VAT and import arrangements depend on shipment value and fulfilment setup. We will only describe taxes as prepaid or included where confirmed for the specific shipping method.

Address issues and delivery exceptions

Please check your address carefully before ordering. Additional costs or delays may arise from an incomplete address, failed delivery, refusal or failure to collect a parcel. Contact us promptly if tracking shows an address issue or delivery exception. Your statutory consumer rights are not affected by this policy.